Frequently Asked Questions
General Information
Is my personal information secure? Tell me about the security protecting my information.
The system says someone is using my USER ID! How can this be?
I’m not sure what I registered for. Is there a way to check?
I didn’t get my confirmation e-mail. What happened?
I can not attend a class and I need to cancel my registration.
Log On Problems
I can't remember my password
I start to Log On and the screen flashes and goes blank
I can't log on but I know I have a record in the registration system.
Registration Problems
I can find the course I want, but it doesn't display any sessions.
I try to register for a course and there is no session available.
I try to register for a course and it tells me there is a conflict.
I try to register for a course and the system keeps telling me that I need to enter more personal information.
I want to pay with a Building Transfer
Confirmation
I registered for a course but did not receive e-mail confirmation.
Attendance Requirements
How many class meetings may I miss and still receive credit for the class?
How to Cancel your Registration (Unregister) and Request a Refund
What do I need to do to unregister for a class?
How do I receive a refund?
FAQ created by Friday -- The Automatic FAQ Maker
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